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SHIPPING & DELIVERY
Global storage and shipping — Get your products faster
Domestic Shipping – IT-Parts.Net offers global shipping to over 190 countries all around the world with international hubs in key regions. We are able to provide you with consistent service, professional product fulfillment, fast delivery and integrated project solutions, helping you reduce the complexity and cost that come with procuring, deploying and integrating technology around the globe.
FedEx Express
Within 1-3 business days
UPS
Within 1-3 business days
DHL
Within 1-3 business days
TNT
Within 1-3 business days
EMS
Within 1-3 business days
SAME DAY SHIPPING - GET YOUR PRODUCTS FAST:
IT-Parts support Same Day Shipping to world side through warehouse located in North America, Europe, and Asia.
Our Global warehouses offers same day shipping by UPS 2-DAY service, UPS Ground service, FedEx Overnight service, FedEx 2-DAY service, FedEx Ground service, DHL, Ontrac and pick-up in store service to orders placed before 4:00pm, EST.
LARGE INVENTORY
At IT-Parts, our Team is always tracking and maintaining appropriate stock levels to support our Data Center and Cloud Computing Infrastructures Solutions. IT-Parts offers insights and ideas from the inventory perspective to make your project a stunning success. Don’t hesitate; call us today!
COST AND COMPLEXITY
IT-Parts is able to provide support and understanding of the costs and complexities in supply chain management across geographies through warehouses in USA, Europe and Asia.
INTERNATIONAL LOGISTICS EXPERTISE
IT-Parts has been partnering with trusted international logistics companies for over 10 years, such as FedEx, DHL, UPS, EMS and more, offering safe and fast delivery service to assist customers in the deployment of projects on time.
Please contact us by E-Mail to Sales@IT-Parts.Net or by a call which is near to your site and in our contact list when you have any questions for the above.
SHIPPING METHODS
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Place an OrderVisit the IT-Parts website at www.IT-Parts. We are here for you. Select the product that you want to buy online, click on "Add to Cart" button. Then, you can view your cart and proceed to check out, fill out the delivery details and payment details to pay and complete your order. Start your shopping now from our homepage.
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Change or Edit OrderSign in IT-Parts account and visit My Orders page to view your orders. Once you submit your order, it immediately enters our order processing system. But if you do have to change the order, such as changing the product or quantity, etc. You can contact us to change your order as long as the order has not been shipped yet.
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View or Print InvoiceIT-Parts creates an invoice for your order. You can view or print individual invoices on your My Orders page after you sign in to your IT-Parts account. Find the order and click the “Print Invoices” button to print your invoice.
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Check Order StatusThank you for shopping with us. We provide you an easy way to gain access to your orders. Open the IT-Parts website, and simply click Track Your Package to check your order status by entering your email address and order number. If you want more relevant order info, you can visit My Orders.
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Cancel OrderWe understand that, in some cases, you may no longer need the products and want to cancel the order. If what you purchased are our standard products, usually, cancellation can be allowed within 48 hours. However, once customized items are processing, they are no longer eligible for cancellation.
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Payment OptionsIT-Parts accepts a variety of payment methods for your purchase. We accept PayPal, Credit Card, Wire Transfer, Western Union, PO (Purchase Order) payment. For more details you can visit Payment Methods.
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Business PricingIT-Parts offers business pricing to those customers whose IT-Parts account are approved business accounts. As long as you place the orders through your IT-Parts business account, you can get the products at a favorable price. Want to get a discount for a large order? Just update to a IT-Parts Business Account.
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Free ShippingOrders with Free Shipping by IT-Parts. Free shipping service will be applied to orders with a total amount over US$79 and a shipping address in United States, Mexico, Canada, UK or EU countries, and all items must be in stock in our warehouses. Large items, such as bulk cables and network cabinet, are not eligible for free shipping.
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Delivery TimeOrders are usually processed and shipped out within 48 hours, however there may be a short delay during holidays and peak seasons. Delivery time varies depending on the carrier. Usually, FedEx - within 1~4 business days, DHL- within 2~6 business days, UPS- within 2~5 business days, EMS - within 4~15 business days. For more information about shipping, please visit our website Shipping & Delivery.
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Shipping OptionsIT-Parts offers different shipping methods for the convenience of local customers. IT-Parts has built warehouse systems in America and Germany to support domestic shipping and international shipping to over 190 countries all around the world. For more details, please visit Shipping and Delivery.
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Replacement or MaintenanceIT-Parts 's return policy allows you to return items for replacement or maintenance. Items you received that are damaged, defective, wrong or not work properly, can be returned for free replacement within 30 days from the date you received it. Free return for maintenance is offered until the end of warranty. For how to return items for replacement or maintenance, please refer to the Return Policy and Warranty Policy.
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RefundIf you want to return your items, we are here to help. IT-PARTS offers 30-Day “No Reason Return” policy. All products must be purchased from IT-Parts and in good condition. Custom products are not eligible for return. For how to return items for refund, please refer to the Return Policy.
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Create an IT-Parts accountShopping online through a IT-Parts account is faster and more convenient. A free IT-Parts account gives you easy access to all products online. You can sign in to make an order directly, check on an order status through the website, stay in touch with us at all times, and more. Just click on Register Account to create your IT-PARTS account.
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Forgot and Reset PasswordPassword can be easily reset to make sure your account stays safe and functions well as well as make orders online in time. If you forgot your password, you may reset it by clicking “ Forgot Your Password ” to get a new one.
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Manage Account InformationIt's easy to change or update any information on your account. After signing in to the “ My Account ” page, you can edit your information, update your address or email information, view order history, check order status, or raise any questions.